Hi,

A colleague of mine can not build anymore because of a failing machine license. We can no longer log into the site to obtain a new key. Please help.

Regards Paul

asked Jul 08 '14 at 11:03

Paul%20Sinnema's gravatar image

Paul Sinnema
261888896

Hello Paul.

Do you use account on x-tensive.com or something else?

(Jul 09 '14 at 01:40) Alexey Kulakov Alexey%20Kulakov's gravatar image

We have an account 'Contractorsnl'

(Jul 09 '14 at 12:31) Paul Sinnema Paul%20Sinnema's gravatar image

The colleague in question returns on monday. I would appreciate a solution before that moment arives

(Jul 10 '14 at 02:05) Paul Sinnema Paul%20Sinnema's gravatar image

Hello Paul.

You have two accounts on dataobjects.net. Do you use MyOpenId or Google account to log in?

(Jul 10 '14 at 03:39) Alexey Kulakov Alexey%20Kulakov's gravatar image

Huh... 2 accounts? We use MyOpenId

(Jul 10 '14 at 03:48) Paul Sinnema Paul%20Sinnema's gravatar image

You can't log in because MyOpenId.com shuts down. MyOpenId.com no longer provides authentication.

(Jul 10 '14 at 07:45) Alexey Kulakov Alexey%20Kulakov's gravatar image

I think we can change authentication provider for your account. Send me email and we will discuss how to do this. My email in my profile.

(Jul 10 '14 at 08:18) Alexey Kulakov Alexey%20Kulakov's gravatar image

How can we obtain our keys?

(Jul 10 '14 at 08:19) Paul Sinnema Paul%20Sinnema's gravatar image

We need to restore your access to account. After that you can log in and get your keys. Send me a email and we will discuss how to do this. My email in my profile.

(Jul 10 '14 at 09:43) Alexey Kulakov Alexey%20Kulakov's gravatar image

There is no email in your profile

(Jul 10 '14 at 09:44) Paul Sinnema Paul%20Sinnema's gravatar image

alexey.kulakov@dataobjects.net

(Jul 10 '14 at 09:49) Alexey Kulakov Alexey%20Kulakov's gravatar image

One Answer:

Hello Paul.

I see you logged in using MyOpeId and Google account paul@sinnema.ch. Unfortunately, myopenid.com no longer provides authentication.

We can change authentication information and you will be able to log in using Google account paul@sinnema.ch or another account. Please, contact with me using email address, which I posted in comment. Contact with me as soon as possible.

answered Jul 12 '14 at 05:40

Alexey%20Kulakov's gravatar image

Alexey Kulakov
77225

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